Refund policy

Refunding an order results in the payment being sent back to the customer. When you refund an order, you have the option to restock the items and to send a notification email to the customer.

Items in an order are sorted by their fulfillment status.

If you refund an order to store credit by using Shopify POS, then you can refund the amount to the original payment method later on. For more information about Shopify POS, see Selling in person.